RETURNS & EXCHANGES

Refund policy

15 Day Return Policy Details

Your razor is designed to last for generations and we're confident you'll never part with it ever. However if you aren't happy with your razor we will take it back!


To submit a return, please review these terms, then follow the instructions at the bottom of the page.


Kindly note, our return policy is for one razor per customer. We would like for you to have the opportunity to try it and will honor one return per customer. Subsequent return requests will not be honored.


Our Lifetime Warranty will still apply for manufacturer defects. 


There are certain situations where no refund or only partial refunds are granted (if applicable):

  • Any item that is returned more than 15 days after delivery

  • The customer has already returned one razor

  • The customer sent return back without contacting customer support team with their return request

  • Items purchased from distributors, retailers or resellers

  • Any item is damaged due to abuse

  • Lost or stolen items

  • Damaged packaging

We will issue a refund to your original form of payment for the price of any product that you return and applicable taxes paid on the product’s value if we receive your product return request within fifteen (15) days of the delivery date. Original shipping costs will not be refunded. This would apply even on purchase tiers where we offer free shipping.

We will issue a refund to your original form of payment for the price of any product that you return and applicable taxes paid on the product’s value if we receive your product return request within fifteen (15) days of the delivery date. Original shipping costs will not be refunded. This would apply even on purchase tiers where we offer free shipping.

Return Label and Shipping Costs

The customer is responsible for returning the item(s), and we now provide a convenient return label for a hassle-free return experience. The return label cost will be deducted from the refund. Using our return label ensures quicker returns and processing of refunds upon arrival.

Return Label Costs:

    X1 Razor = $11
    X1 Razor + Up to 2 Accessories = $14
    X1 Razor + Up to 3 Accessories = $15
    1-3 Accessories = $11
    X1 Custom Pro Set = $15
    X1 Super Lather Set = $15
    X1 Duo Set = $15
    X1 Starter Set = $15
    X1 Full Set = $16

Once we receive the item, we will inspect it and notify you of the approval or rejection of your refund. Upon approval, a credit will automatically be applied to your credit card or original method of payment within 7 business days. It may take a further 5-10 business days for the funds to reflect in the customer's account. 

We are not responsible for any returned merchandise that is damaged or lost. In instances where a return is lost or damaged, a refund will not be issued.

By clicking "Initiate a Return" below you agree to the above Hype Razor Return Policy.

If you made your purchase during our BFCM between 11/24/23 to 11/30/23, you are eligible for extended return period of 30 days. Returns for purchases during this period, please contact us at hey@hyperazor.co instead of clicking the button below.

free, fast us shipping

Free shipping for US orders and

discounted International rates.

risk-free trial

Try it to believe it! If you are not

satisfied, return the razor within 15 days.

lifetime warranty

Built with highest quality standards

to last your lifetime - backed by your

lifetime warranty.

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